Are your decluttering services near me? Which areas do you cover for in person sessions?
I am based in Northern Ireland and cover a 30 mile radius of Crossgar, Co. Down, this travel is included in my hourly rate. Any travel in excess of this 30 mile radius will be charged at 45p per mile, plus my travel time.
Will more than 1 person be working with me, I think that would be overwhelming?
No, I (Catherine) will work with you 1 to 1. I want to ensure things progress at a pace you are comfortable with, without confusion or overwhelm, and I offer a personable 1 to 1 service.
Will you make me throw out my belongings?
Definitely not! I will never force you to let go off items - decisions on your belongings are completely yours. I am there to support you in making positive decisions to help create the space/life you aspire for.
Can you take items away for me (In Person Sessions)?
Yes, I can take donatable items to a charity shop on your behalf, and dispose of household waste at a recycling centre.
Will you clean?
I am not a professional cleaner, but will carry out light cleaning as needed on the areas we work on.
Are you insured?
Yes, I have full public liability and professional indemnity insurance through Westminster Insurance Brokers.
Do you have an Access NI check?
Yes, I have an Enhanced Access NI certificate available on request.
Will you take photos?
That is completely your choice. If you do permit photos you will be required to complete a consent form.
Do I need to be there when you come?
Yes, but you may not be required for the whole duration. We can discuss this during our initial chat as it will depend on the task that needs completed.
Will you arrive in a branded vehicle or wearing branded clothes?
No, I understand and am sensitive to the fact that most clients prefer a discreet service.
What happens if I need to cancel?
If you need to cancel your session, please give as much notice as possible and I will try and reschedule. Please note, cancellations made with less than 48 hours’ notice before a session will result in your deposit not being returned.
I have Hoarding Disorder, can you help me?
I am so glad you have found my page as I am also a Co-Director of Hoarding Disorders UK NI, a Community Interest Company that provides specialist advice and support for people affected by hoarding behaviours. Please see www.hoardingdisordersuk.org to see how we as an organisation can help you, and when ready please do make contact with us.